1. Introduction
Welcome to Medilasecosmetic.com. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our visitors (“Users”) when they access or use our Website.
2. Information We Collect
(a) Personal Information: We may collect certain personally identifiable information (such as name, email address, phone number, etc.) that you voluntarily provide to us when you use our Website or communicate with us.
(b) Non-Personal Information: We may automatically collect non-personal information, such as browser type, IP address, operating system, and other technical data through cookies or similar technologies.
3. How We Use Your Information
We may use the information collected for the following purposes:
– To provide and improve our Website’s services and user experience.
– To respond to inquiries, comments, or requests submitted by Users.
– To send promotional and marketing communications (with the User’s consent).
– To analyze and monitor Website usage, trends, and performance.
– To prevent fraudulent activities and enhance the security of our Website.
– To comply with legal obligations and enforce our Terms and Conditions.
4. Disclosure of Information
We may share User information in the following circumstances:
– With third-party service providers who assist us in operating the Website and delivering services.
– With our affiliates and partners for marketing and promotional purposes (with the User’s consent).
– In response to a legal request or to comply with applicable laws and regulations.
– To protect our rights, privacy, safety, or property, and those of our Users and the public.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to collect non-personal information and improve our Website’s functionality. Users can manage cookie preferences through their browser settings.
6. Data Security
We implement reasonable security measures to protect User information from unauthorized access, alteration, disclosure, or destruction.
7. Links to Third-Party Websites
Our Website may contain links to third-party websites. We have no control over their content or privacy practices and are not responsible for their actions. Users should review the privacy policies of these third-party sites.
8. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.
9. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Users will be notified of significant changes via email or a prominent notice on the Website.
Terms and Conditions
1. Acceptance of Terms
By accessing or using Medilasecosmetic.com, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our Website.
2. Intellectual Property
All content and materials on the Website, including but not limited to text, graphics, logos, images, audio clips, and software, are the property of Medilasecosmetic.com and are protected by applicable copyright, trademark, and other intellectual property laws.
3. Use of the Website
You may use our Website for personal, non-commercial purposes. You must not:
– Violate any applicable laws or regulations.
– Engage in unauthorized access or interfere with the Website’s functionality.
– Transmit harmful or malicious content (e.g., viruses, malware) or spam.
– Attempt to collect personal information of other Users without their consent.
4. Medical Disclaimer
The information provided on the Website is for general informational purposes only and should not be considered medical advice. Always consult with a qualified healthcare professional before making any medical decisions or if you have any specific medical concerns.
5. Disclaimer of Warranties
Our Website is provided “as is” without any warranties, express or implied. We do not guarantee the accuracy, reliability, or completeness of the content on the Website.
6. Limitation of Liability
In no event shall Medilasecosmetic.com be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the Website.
7. Indemnification
You agree to indemnify and hold harmless Medilasecosmetic.com and its affiliates from any claims, losses, liabilities, and expenses (including legal fees) arising from your use of the Website or violation of these Terms and Conditions.
8. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Your continued use of the Website after such modifications constitutes your acceptance of the updated terms.
To ensure the best results, our staff spend as much time as it requires to consult with the clients; assess the conditions and needs; and select and provide the most suitable treatments.
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APPOINTMENTS: To maintain proper distancing protocols, we are accepting one client at a time and kindly ask that no additional guests accompany you. Please arrive on time for your appointment.
Extra time will be scheduled between clients to ensure thorough cleaning and sterilization of treatment rooms before and after procedures. We appreciate your understanding and patience.
Follow-up appointments are recommended only if there are concerns or issues. If clients are satisfied with their healing, there is no need for an additional visit until the next scheduled appointment.
- Booking Policy All appointments, including consultations, can be booked online and require a secured credit card. If you’re unsure about what to book, please schedule a consultation where we can discuss your concerns and create a personalized plan for you.
Upon booking, you will receive an email or text massage confirming the details of your appointment, including the date, time, location, and services scheduled.
- Cancellation Policy Medi Lase Cosmetic requires a minimum of 48 hours’ notice for any cancellations or rescheduling of appointments. If you cancel or reschedule within this timeframe, a fee of $50 + HST will apply. This fee also applies to cancellations of any individual service booked as part of a package. Each appointment cancelled will incur a $50 + HST cancellation fee.
To change or cancel your appointment, please use the “change/cancel” link in your email confirmation. You can also contact us via email, phone, or Instagram. Cancellations made 48 hours before your appointment will not incur a cancellation fee.
Cancellations due to COVID-19 or other health-related reasons will require a doctor’s note or medical documentation. Such cancellations will also be subject to the $50 + HST cancellation fee.
- Appointment Preparation Policy Before scheduling an appointment with Medi Lase Cosmetic, please ensure the following:
- You must be 18 years old or older.
- You must not be pregnant, attempting to become pregnant, or breastfeeding.
- You are in good health and do not have severe medical conditions that could affect your injection results.
- You must not be under the influence of any drugs or alcohol at the time of your appointment.
- Please book your appointment at least two weeks before any planned events or specific dates.
- You are not currently on Accutane treatment or have had Accutane in the past 6 months.
- You are not undergoing treatments that may negatively affect the services booked.
- Post-Appointment Policy Depending on your treatment, specific aftercare instructions will be provided during your consultation. Following these instructions is crucial to maximizing your results. If you have concerns about downtime or the specifics involved, please refer to our service pages for more details.
- Medi Lase Cosmetic Etiquette To allow our staff room to prepare for your treatment, we kindly ask that no guests accompany you in the treatment room.
We have scheduled this time specifically for you, so please arrive on time and respect our schedule. Arrivals more than 15 minutes late will be considered a no-show, and your deposit will not be refunded.